Tiff 2013: ‘Roland’ is a hilarious look at dealing with retail customers

Roland tells the story of the titular Roland (Dan Bierne), a young man working in an arts-and-crafts store who becomes the uncomfortable guardian of the employee-only “washroom” (must be a Canadian phrase) from an old man wishing to use the “washroom” and having absolute disregard for the rules that Roland so greatly wants to abide by.

Directed and written by relative newcomer Trevor Cornish, Roland is a hilarious and rather fascinating look at how a simple situation, like not letting a customer use the “washroom” can easily get out of control. The film also echoes what anyone who has ever worked in the retail industry will get gladly attest to: the customer is always right, unless, of course, it violates the company’s rules. Just because a customer feels entitled to something doesn’t necessarily mean that their entitlement can be fulfilled. Retail workers have to calmly deal with customers
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The Toronto International Film Festival Rolls Out Its Red-Hot Carpet

The 38th Toronto International Film Festival has released an incredible guest list of celebrated talent from around the globe. Filmmakers expected to present their world premieres in Toronto include: Catherine Breillat, Nicole Garcia, Pawel Pawlikowski, Bertrand Tavernier, Steve McQueen, Godfrey Reggio, Denis Villeneuve, Bill Condon, Jean-Marc Vallée, John Wells, Ralph Fiennes, Richard Ayoade, Atom Egoyan, Matthew Weiner, John Carney, Jason Reitman, Jason Bateman, Yorgos Servetas, Liza Johnson, Megan Griffiths, Fernando Eimbcke, Alexey Uchitel, Johnny Ma, Biyi Bandele, Rashid Masharawi, Paul Haggis, Ron Howard, Eli Roth, Álex de la Iglesia, Bruce McDonald, Jennifer Baichwal, John Ridley, and Justin Chadwick.

The Festival also welcomes thousands of producers and other industry professionals bringing films to us.

The following filmmakers and artists are expected to attend the Toronto International Film Festival:

Ahmad Abdalla, Hany Abu-Assad, Yuval Adler, Akosua Adoma Owusu, Alexandre Aja, Bruce Alcock, Gianni Amelio, Thanos Anastopoulos, Madeline Anderson, Nimród Antal, Louise Archambault,
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Tiff 2013 Puts Cuffs on Denis Villeneuve’s “Enemy” & Swears by Michael Dowse’s “The F Word”

This afternoon, with poutine and local wine to mark the occasion, the Toronto International Film Festival announced their Canadian film selections. Programmers Steve Gravestock and Agata Smoluch Del Sorbo proudly pronounced that this year both new and seasoned filmmakers had the “curiosity and courage to show troubling issues occurring in our country in new and exciting ways.” Past festival favorite (and one of my personal own as well) Xavier Dolan, the always controversial Bruce Labruce and Jennifer Baichwal’s films garnered applause from the crowd at the majestic Royal York ballroom. Titles sure to draw headlines and attention in the Canadian slate are Denis Villeneuve’s locally filmed ‘Enemy‘ which has Jake Gyllenhall playing a man with two identities, torn between a mistress and a wife. Villeneuve’s other recent feature ‘Prisoners‘ was previously announced as a festival title. It’s worth mentioning that two feature films being presented at
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