In the clip, Carell’s Santa struggles with the same issues we’ve all had amid the coronavirus pandemic, and he feels hopeless about doing meaningful work at the close of this very crazy year. His elves are all working from home, exercising and watching TV in solitude, while they wait for their boss to video call, a challenging adjustment to the technology that he hasn’t quite grasped. At one point, Mrs. Claus walks through the background of his shot wearing a bath towel, and Santa scrambles to block her from view.
The jolly old man might live at the North Pole and travel by flying reindeer, but he’s never been more relatable.
In the end of the three-minute commercial, Santa’s ennui is replaced by the Christmas spirit, of course,