New Delhi, March 23 (Ians) A WhatsApp chatbot called 'MyGov Corona Helpdesk', launched by the Indian government to help address queries around the Covid-19 pandemic has crossed the milestone of 30 million users over the last year, the Facebook-owned platform said on Tuesday.
Powered by Haptik's Conversational Artificial Intelligence (AI) solutions, the official WhatsApp chatbot by the Ministry of Health and MyGov has processed over 45 million conversations on WhatsApp from users across the country with more than 67 million messages having been sent since its launch.
"Since the pandemic first hit our country, one of WhatsApp's most significant associations has been with the Ministry of Health and with MyGov. With the power of easy-to-use technology citizens gained access to the latest, verified information on Covid-19," Shivnath Thukral, Director - Public Policy, WhatsApp, said in a statement.
With the determination to flatten the misinformation curve and drive awareness around Covid-19, this Api-based helpline...
Powered by Haptik's Conversational Artificial Intelligence (AI) solutions, the official WhatsApp chatbot by the Ministry of Health and MyGov has processed over 45 million conversations on WhatsApp from users across the country with more than 67 million messages having been sent since its launch.
"Since the pandemic first hit our country, one of WhatsApp's most significant associations has been with the Ministry of Health and with MyGov. With the power of easy-to-use technology citizens gained access to the latest, verified information on Covid-19," Shivnath Thukral, Director - Public Policy, WhatsApp, said in a statement.
With the determination to flatten the misinformation curve and drive awareness around Covid-19, this Api-based helpline...
- 3/23/2021
- by Glamsham Bureau
- GlamSham
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