Gordon visit Peter's, an Italian restaurant in West Babylon, NY, that is in financial trouble due to the fact that the owner, Peter, spends most of the money on expensive suits, fancy cars, etc. Also not helping matters are a feuding kitchen/wait staff and frequent visits by debt collectors.
Gordon's biggest challenge is fixing Dillon's, a multi-cultural restaurant in New York City that is located directly across the street from one of Gordon's own eateries. Dillon's is suffering from an identity crisis due to its menu serving various types of cuisine, a filthy kitchen, an incompetent staff, and three different owners, none of whom are doing a good job.
Gordon visits The Mixing Bowl, a small bistro in Long Island that is being run into the ground by its irresponsible manager and his working relationship with the husband and wife owners is suffering because of it.
Ramsay has one week to try and turn the once good Seascape restaurant to its former prestige, but faces an uphill battle with confused waitresses, an arrogant chef, an uncaring cook, and a mother and son management team who feud constantly in the restaurant.
Gordon tries to turn around a fine dining restaurant in the art community of Ponoma, CA, but he encounters numerous problems: a carefree staff, a waitress and the head chef at war, and a prep cook always eating the inventory.
Ramsay faces an owner who is oblivious and combative about the reality of the Hanhlebar's failures, and a wife desperate to keep their business open, replete with a cook who isn't a cook and doesn't seem to care.
Gordon visits a BBQ joint in South Bend, Indiana that's being run to the ground by its clueless owner, with the staff playing the blame game with the two other co-owners that they are not doing their part, either.
Hannah and Mason's is a failing restaurant run by two friends who can't get their act together and one of which appears to have no passion and absolutely no drive regardless of the customer complaints.
Jack's Waterfront is a perfectly situated restaurant by the bay, but with terrible food and three owners and yet nobody in charge, and a father with over 40 years in the restaurant industry who doesn't know what's going on and won't accept responsibility.
Vic, owner of the Fiesta Sunrise, is running the business into the ground like his previous failed restaurant, only using money from his wife and stepdaughter, but is oblivious to it. Things go from bad to appallingly horrible once Ramsay has a look into the kitchen...
The Sante la Brea is run by a manager who can't manage and his two sons; one who needs guidance and the other who just doesn't seem to listen, on top of a cook in low gear and a kitchen that causes a shut down.
A long ago pair of high school sweet hearts achieved their dream of owning and running Cafe 36, but with an average of eleven costumers a day and a chef that refuses to communicate, things are looking grim.
The only thing "Hot" about the Hot Potato Café are the flames it is going down in, with a family trying to run their café but unsure of how to even do it and with zero passion, and a loss in costumers after a bad review.
Flamangos: a restaurant with an odd name, odd structure, odd decorative alligator, and odd dishes nobody likes. And Adele: real life's example of George Costanza's mom, with more than a generous helping of ungratefulness.
Gordon takes a trip to Bazzini, where the food is hard, cold, and sticks to the plate and can pass as a wall ornament. And in the kitchen, the chef/owner who think's it's fine and is not too susceptible to criticism.
Lido Di Manhattan Beach is owned by Lisa, who proudly goes on about her young age and ownership, yet is oblivious to the faults said age and lack of experience has brought. And then Ramsay starts investigating the kitchen...
The owner and only chef of Le Bistro has his mind set to having done nothing wrong and won't listen to anybody, including Ramsay. Can Gordon help a disrespectful, rude and arrogant owner or is Le Bistro beyond help?
Casa Roma: where the carpets are dirty, food sticks to your hand, the menu misspells a key word, the bar is hoping but the restaurant side of a ghost town, and the chef is a huge SOB. In addition to that a mother and son ownership who've never worked at or run a restaurant. Top that off with one of the most disgusting kitchen and dining room investigations yet. Can it be saved?
Ramsay revisits restaurants Giuseppi and Sante La Brea, from season two, to see if they have succeeded; there is good news and there is bad news. Also included is an update on what happened at Finn McCool's.
The only thing that has changed in 30 years at Fleming is the ownership. After literally having to pull a plate from a costumer and stop orders of a menu item, Ramsay soon realizes more help is needed than known.
Gordon revisits some of the worst restaurants previously encountered: Handlebar and the Black Pearl (season two) and Casa Roma (season three) to see how they are doing. There's good news, bad news, and a surprise.
Ramsay revisits the restaurants Bazzini, Mojito and ex Flamongos, from season three, to see if they have succeeded; there is good news and even where there is bad news, there is also a ray of sunshine.
After one owner or Mike & Nellie's passes away, things get so bad it's on the verge of closing, with the remaining owner clocked out and even drinking beer in the kitchen during service, and oblivious to the quality of the food.
Mickey achieved the American dream, opening Greek at the Harbor, and prospering, but in recent years the quality of the food has dropped as much as the clientèle. Now, unless Ramsay can help, things are looking more like a Greek tragedy.
Burger Kitchen is run by an incompetent owner who used money from his son's trust fund to keep it going, but between that, a frustrated chef, bad and undercooked food, over five thousand in loses each month, and the annoying wife/co-owner, things are about to go nuclear...
Michon's, a restaurant named after the middle name of the owner's daughter, hoped to one day take over but seems more content doing nothing while her father in poor health watches his once successful business dwindle away.
Ramsay revisits the restaurants Spanish Pavillion, Kingston Café and La Frite, from season four, to see if they have succeeded; also an update on the lazy twins of the pizza restaurant Capri. There is good news all around.
Unsurprisingly, when you say the city residents are racist and don't like a minority owned restaurant, your business tanks. Then combined that with odd and bad tasting food with owners who have no restaurant experience, and you have a mess.
In an epic season premiere event, KITCHEN NIGHTMARES is catching up with the most talked-about restaurant in the series' history: Amy's Baking Company in Scottsdale, AZ. Find out what has happened with Amy and Samy in the past year since the original episode aired, and the media firestorm ensued. In this special edition of the show, Chef Ramsay will reveal never-before-seen footage and take the audience through the highlights of the public's reactions. Plus, don't miss an exclusive interview with Amy and Samy themselves.
Chef Ramsay heads to Denver, CO, where he meets a restaurant owner who is truly stuck in the past. Pete claims his family owned-and-run restaurant makes the "Best Pizza in Denver" based off a review from the 1980s. But when Ramsay holds a local taste test and a store-bought pizza is preferred over Pete's, it is clear the Denver community disagrees with that claim.
Chef Ramsay heads to Arvada, CO, where owners Alexa and Randy are desperately calling on him to help restore their 25-year-old restaurant, the Old Neighborhood. Alexa and Randy have so much pride in their family-run establishment, which is why Chef Ramsay is shocked to find the food and conditions are not up to par. They are forced to take a look at what is really driving their restaurant into the ground and make some serious changes when Ramsay mounts one of the biggest transformations in the series' history. Find out if the couple is open to making this neighborhood joint new again.
Chef Ramsay heads to Queens, New York in hopes of restoring Kati Allo, a Greek restaurant run by husband-and-wife team Manny and Christine. Ramsay is surprised when he finds Kati Allo isn't the only thing in jeopardy - quickly seeing that the couple's marriage and family life with daughter Evelyn are suffering, as well. Can Chef Ramsay help the family come together in order to save Kati Allo.
At Mangia Mangia, nothing is what it is supposed to be: from an owner who has no clue and easily gets angered, to a young chef who's had no training, to food that's not even remotely fresh, to Chef Mic' doing most of the cooking.
Three years ago, Rosaria and her two sons moved from New York to Easton, PA, to open an Italian restaurant called Bella Luna. Rosaria bought the restaurant to fulfill son Gianfranco's dream of becoming a chef. But despite the best of intentions, the restaurant is failing. Bella Luna's future looks especially grim due to Gianfranco's lack of real experience in the kitchen, combined with his mother's refusal to acknowledge the restaurant's flaws. Find out if Chef Ramsay can save the restaurant and restore this family's dream.