After a routine partial hip replacement operation leaves his mother in a coma with permanent brain damage, what starts as a son's video diary becomes a citizen's investigation into the future of American health care. Using undercover footage, court testimony, verité scenes shot over several years and interviews with people on all sides of the story, the film goes deep inside a flawed healthcare system. Part medical mystery and legal thriller, part investigative journey and meditation on family, this personal story is a cautionary tale.