Hotel Babylon is facing a takeover by Donovan Credo - infamous in the hotel trade for ousting the staff and bringing in his own 'drones'. Rebecca is to be kept on but Donovan allows her to keep only ...
Already spooked after Tony tells them a grisly tale of murder at a nearby hotel, Anna and Max are further unsettled by the disappearance of security guard Jagdeep. Anna is sent to deliver a bottle of...
I have to acknowledge that the BBC played it smart when scheduling this series. It's not too taxing on the brain and perfect for a Thursday night when you're tired from a week at work and ready to ease into the weekend.
The series is set in a five star hotel, revolving mainly around the staff that work there and the more unusual problems they face with some of their customers.
The most interesting character in the series must be Dexter Fletcher's Concierge, Tony. There is definitely something very watchable about the way he's acted and he is undoubtedly the man in the middle of most of the action, due to his job meaning he can pretty much obtain or fix anything or any situation - he's usually a man in demand.
The main central character is Max Beesley's Charlie, the Deputy Manager. Most of the stories are told through his perspective and, like Tony, he seems to play a central role in most of the stories.
Tamzin Outhwaite is the General Manager and seems to be a little underused. Her character comes across as quiet hard initially, although throughout the series viewers are given glimpses that she is kinder than initially thought and it is in these moments she becomes more interesting and three dimensional.
Natalie Jackson Mendoza as Jackie is completely under used. She is seems to have promise as a character and enough charisma to carry a better role but seems to be there merely so that Charlie can have a love/lust interest. It would be nicer to see her with a more rounded role.
Emma Pierson as Anna, the Head Receptionist is a stereotypical, hard nosed, nasty piece of work. The role is massively one dimensional, although entertaining to watch and probably better for it - it wouldn't be any fun if the viewer discovered she had a terrible upbringing/hard life/problems that made her be so mean - it's just more fun to think she doesn't care less and she's enjoying her life!
Finally there is Gino the Barman and Ben, the Head Receptionist. Gino features slightly more than Ben and holds his own in a part that is probably the right size for the role. Ben the Head Receptionist hardly appears at all and it would be more fun to see him interacting with Anna as they could be a funny pairing - he has more promise than he is being given the opportunity to show.
Every week the staff at the hotel have to go to extraordinary lengths to keep all guests happy - this can be from arranging hookers and parties to attempting to prevent suicide bids, all done discreetly so as to avoid bad publicity or obtain good reviews, whilst relieving guests of as much money as they possibly can get away with.
Having not worked in a five star hotel I cannot definitively state how accurate the goings on are - I did use to work in top class restaurants when at Uni however and from my experience in those it is probably more accurate than people realise! Basically this is a good, stylised piece of TV. It won't make you think, it (probably) won't be up for any Baftas, it won't change the world but it will more than likely entertain if you want to just sit down, switch your brain off and watch something fun for an hour or so.
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