Ramsay faces an owner who is oblivious and combative about the reality of the Hanhlebar's failures, and a wife desperate to keep their business open, replete with a cook who isn't a cook and doesn't seem to care.
Gordon visits a BBQ joint in South Bend, Indiana that's being run to the ground by its clueless owner, with the staff playing the blame game with the two other co-owners that they are not doing their part, either.
Hannah and Mason's is a failing restaurant run by two friends who can't get their act together and one of which appears to have no passion and absolutely no drive regardless of the customer complaints.
Jack's Waterfront is a perfectly situated restaurant by the bay, but with terrible food and three owners and yet nobody in charge, and a father with over 40 years in the restaurant industry who doesn't know what's going on and won't accept responsibility.
Vic, owner of the Fiesta Sunrise, is running the business into the ground like his previous failed restaurant, only using money from his wife and stepdaughter, but is oblivious to it. Things go from bad to appallingly horrible once Ramsay has a look into the kitchen...
The Sante la Brea is run by a manager who can't manage and his two sons; one who needs guidance and the other who just doesn't seem to listen, on top of a cook in low gear and a kitchen that causes a shut down.
A long ago pair of high school sweet hearts achieved their dream of owning and running Cafe 36, but with an average of eleven costumers a day and a chef that refuses to communicate, things are looking grim.