She was awarded the OBE (Officer of the Order of the British Empire) in the 2003 Queen's Birthday Honours List for her services to Social Care. She is the Director of Social and Community Services for Westminster City Council in London, England.
She was awarded the CBE (Commander of the Order of the British Empire) in the 2010 Queen's New Years Honours List for her services to Local Government. She is the Chief Executive of Social Care Institute for Excellence.