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Australian native Tabatha Coffey, the straight-talking former contestant from Shear Genius, visits struggling salons in Los Angeles and New York, and whips the desperate stylists and salon owners into shape.

When Kimmie Blackhall convinced her husband to open Plush Salon with their life savings and pay the rent on his credit cards, she neglected to tell him one thing: she was going to blow all the money she made behind the chair at the mall. To cure Blackhall of her shopping addiction, Tabatha has to make a serious intervention and give the entire staff the wakeup call they need.

Tim and Alexis Byk took over Christopher Hill salon eighteen months ago with no prior salon experience. They wrongly assumed that their MBAs and corporate backgrounds would be enough to run the struggling business. Tabatha schools these elitist owners in all things hair, and empowers the beaten down staff.

Cindy and Marjorie Phun opened up Mia Bella salon four years ago as a way to support themselves and their younger sisters, Karen and Janet. But Karen and Janet take the salon for granted, which sends Cindy over the edge in front of clients. Tabatha moves in with the Phun sisters for the night to stage a family intervention in order to save the salon and their relationships.

Tabatha faces her toughest challenge yet: five owners in one salon! These five feuding owners make for one big problem in this upscale Texas location. Their selfish attitudes and bad customer service are driving away high-end clientele, and now the salon is behind in rent and on the verge of closing its doors.

Dougie Freeman relies on his crazy shtick to drum up business during the short tourist season in this gay resort destination. Pushing 60 and working 18 hour days, 7 days a week, Dougie turns to Tabatha to help him make his salon profitable so he can step away from the chair to enjoy life.

Alex Iacobacci has ignored his responsibilities and let his stylists run wild in his rundown Newbury Street salon. Tabatha has to confront an insubordinate staff and a push-over owner who thinks the salon should run itself.

Ever since her parents passed away, Joy Brandell has lost all the passion and drive for her once popular children's salon. To make matters worse, Joy expanded to do adult clients in the same space but no one is showing up, and the salon has become dirty and rundown. Joy admits that she doesn't even know if she wants to save her salon, creating a huge challenge for Tabatha.

Shannon and Frank Peters are newlyweds and new business partners in the multi-cultural salon they opened together. But their salon is already struggling and their marriage is cracking under the stress of trying to save it. Tabatha has to fix an out-of-control staff and a marriage on the brink, and turn this low-rent beauty shop into a high-end salon.

After a recent staff mutiny, owner Debbie Farrell is taking out all her anger on her remaining staff as she panics about the bottom line. Tabatha quickly realizes that she has her work cut out for her as she faces off against Debbie's resistance to change.

Nik Nejad is an experienced stylist but a naive business owner. When he bought Concerto eighteen months ago, the salon had a strong reputation and a good location, but now he has run it into the ground.

Tabatha revisits some of her favorite and not-so-favorite salons from seasons one and two. Have they survived and thrived, or are they still struggling or, even worse, closed?

Suzanne Erickson owns Jungle Red salon but she seems more interested in acting like a teenager than a boss, which is why her staff are out of control and she has started to put most of the responsibility on her daughter Kari. To make matters worse, Tabatha is quick to discover that Jungle Red is a failing salon by day and the owner's home by night. Tabatha has to motivate Suzanne to grow up and stop relying on her daughter to manage her staff so that Kari is free to pursue her own dreams.

Club Ripples, the first gay dance club in Long Beach, CA, is owned by couple Larry Hebert and John Garcia. Ripples used to be the gay hot spot, but now it's empty seven nights a week and they blame the competition and their staff. Tabatha quickly discovers the real problems are John's penny pinching business practices and Larry's crazy club rules. To make matters worse, the bar has a bad reputation in the community and the employees' suggestions are falling on deaf ears. Can Tabatha get John and Larry to change their stubborn ways in order to save a Long Beach gay icon and bring it into the new millennium?

Pat Duke opened her old-school, southern beauty shop over 24 years ago, but after she expanded and doubled her staff to bulk up her business, her veteran stylists walked out, leaving her emotionally and financially devastated. Tabatha discovers that Pat hasn't recovered from the betrayal and is not communicating with her remaining staff at all. And to make matters worse, the entire team has lost sight of how to be professional. Can Tabatha help Pat turn around her attitude and her business before she has to close up shop for good?

It's a family affair at Salon Bridgette, where Bridgette Orcutt, the passive aggressive owner, treats her enabling mother like a maid and allows her spoiled daughter to get away with everything. Tabatha will need to deal with everything from a stylist who comes to work unprepared to assistants who aren't given the encouragement to get behind the chair. But her biggest challenge will be to motivate Bridgette to change her negative ways so she can start motivating her team.

Sande Cranford and Jim Wright own Chill, a failing yogurt shop that has added coffee, baked goods, sandwiches, you name it to the menu. Jim runs a successful bar and Jim's daughter runs a successful pizza shop both of which are right around the corner. But Sande's effort to turn her love of yogurt into a business is failing miserably.Their products are low quality, their staff is unprofessional, and their business is unfocused. Can Tabatha get to the bottom of what this business should focus on selling and help Sande become a boss before Chill drags down their other more successful businesses too?

Stockbroker owner Brian Honn seems to have no idea why his salon suffered a massive walk-out and has no idea that he is about to suffer another one. Tabatha, answering the frustrated managers' plea for help, discovers unhappy stylists and an owner who claims he doesn't do anything wrong. And Tabatha has only one week to give Brian the wake-up call he needs and inspire the staff to step up in order to save him from another walk-out that will shutter his business.

Domestic partners Tee Sorge and Tania Raskin tried to translate their passion for dogs into a doggie daycare and grooming business, but they quickly learned that it wasn't as easy as they thought. Now they are on the verge of losing everything as Tabatha quickly discovers that Tania is a management nightmare who is alienating the staff and Tee has no backbone. Their arguments about how to manage the business are spilling over onto the staff.

Eighty-four year old Flavio Bisignano was a legend when he opened his beauty school over 50 years ago. But now he's ready to hand over the reins to his daughter Tiana, who grew up going to visit the school but is not a hairdresser. Tabatha is appalled to discover that this school is failing miserably because the teachers are not teaching and the students are uninspired and bored. The less the teachers care, the more the students skip class and now they aren't passing their exams. To make matters worse, Tiana hides out in her office with her head buried in the sand. Can Tabatha give Tiana and the staff the kick they need to inspire their students and save Flavio's legacy?

Chiropractor Tim Tschirhart has a vision for building more than a salon and spa. He wants to have a holistic wellness center that treats people inside and out. Unfortunately, his message is getting lost in translation. When Tabatha arrives she discovers a hippie owner who wants to treat his staff like a "community" and is at odds with his aggressive manager who is driving away his staff. Can Tabatha teach Tim how to communicate with his staff and make Brian an effective manager in time to save this failing vision?

Absentee owner, Kim Krohn, has an "I don't care attitude" that has poisoned her staff and left her salon rudderless. Even though her house is in foreclosure, Kim barely spends time in her failing salon, and her staff have checked out too. When Tabatha tries to show Kim that she needs to be present because actions speak louder than words, Kim is resistant to stepping up. Will Tabatha be able to give Kim and her husband a huge wake-up call they need to save the salon and hopefully their home?

Dianne Bennett has a Hollywood pedigree, having worked as a music gossip columnist for a leading Trade newspaper. But that Hollywood style is sorely lacking in her Bed and Breakfast, as Tabatha discovers when she checks in for the night and feels like she is tiptoeing around grandma's house. To make matters worse, this B&B does not serve breakfast. Diane seems more concerned with her social calendar than she does saving her failing business, which is also her home! Can Tabatha make Dianne realize that she needs to focus more on her guests' experience than her own Hollywood nightlife in time to save her livelihood?

Jennifer Norfleet and Tiffany Crawford are best friends turned business partners. However, Bombshells Salon and Spa is about to implode. Tiffany treats the business like her personal piggy bank, while Jennifer puts her blood, sweat and tears into the salon only to never receive a paycheck. Tabatha must lay down the law to turn these two owners into a united front, mend their friendship and salvage their business.

VIP Nightclub in Riverside, California was once the talk of the town. Known for its fabulous, fierce drag shows, it also doubled up as a hip gay nightclub with lines out the door. But when Tabatha arrives, she is welcomed by three grumpy, unmotivated owners, along with an indifferent staff, and a club filled with rotting furniture. By changing the owner's antiquated attitudes and straightening out the staff, Tabatha hopes to turn this outdated dive back into the VIP hotspot it once was.