When a patient in Jared's care leaps off the balcony of Ward 17, Jared feels enormous guilt and he knows he will most likely cop the blame. The shocked staff of Ward 17 needs a debriefing and Terri's management of the ward is also questioned. Ben and Scott are caught in the firing line of a domestic shoot-out with lethal intent. It's Von's worst nightmare to see her patient Claire dying from the same disease, Lupus, that she has - she can't hide from the truth any longer.