Dan and Erica rescue Benny, a terrified man with a mental age of 10, whom they witness being beaten by a gang on their way to work. In the ED, Benny confides that he's been on the streets for three days hiding from "Mr. Terry" who's trying to kill him. Erica and Bart discover injuries that seem to support this but Von, her gut instincts working overtime, thinks there may be more to the story. When a young flight attendant, Alex, is brought into the ED convinced he's going to die, the nursing staff take his fears seriously despite the fact his injuries are relatively minor. Mike takes the time to sit with Alex and discuss his fear. Is it just paranoia playing out? Or does Alex know something the rest of the team don't? A darkly disturbing young man arrives to see Jack and announces he is a fellow victim of the man who abused Jack in his youth. He wants Jack to join him in testifying against their abuser but Jack is having second thoughts about the whole idea. Travis isn't about to let the matter rest and pressures Jack with two horrifying secrets about their shared history. Mike struggles to deal with the demons that drove him to drugs; and a romance is revealed.