In February 2019, an application to wind up travel agency Swan Travel Pty Ltd was launched after the company failed to pay a debt to Helloworld Travel. Two months later, the company was placed in liquidation. But while his company was gone, travel agent Habib Jabir continued to operate - collecting thousands of dollars in cash from unsuspecting holiday makers until he emptied his office, sold his apartment, deleted his social media, and vanished. Now hundreds of angry customers, some left stranded at airports with holidays ruined, want answers and their money back.