Kitchen Nightmares (TV Series)
Sabatiello's (2008)
J.V. Martin: Self - Narrator
Quotes
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Self - Narrator : With food now coming back, it's a perfect opportunity for Gordon to witness Sammy's customer service skills.
Sammy : How did you want your meat cooked? Did you want it rare?
Lady : I wanted it medium rare.
Sammy : So can we make you another one? Will you wait or you don't want it all?
Lady : I'll wait, but the thing is I don't want you to stick it back in a microwave.
Sammy : No, we're going to throw that out and make you a new one. Nobody's talking about microwave. You're the one who's talking about microwave.
Lady : [lifts up plate] It came out of a microwave, otherwise it wouldn't be exuding heat.
Sammy : [sarcastically] Do you work for a microwave company? You know so much about microwaves.
[walks away but still within earshot]
Sammy : Unbelievable. Unbelievable. Get the fuck out of here. Tell her to take a hike.
Customer : [having overheard] That is rude. Wow. To speak to a customer like that, that's disgusting.
[Later when the lamb is "recooked"/microwaved and brought back to the lady, the restaurant breaks out in applause]
Sammy : [to the customers] No wait, we're not done yet. I want to see you cut into it.
[the lady gives him a look as if to say, "Are you serious right now?"]
Sammy : How is it? Is it still too rare?
Lady : [almost bemused] You know what? I'm done. No more chances.
Sammy : Unbelievable.
[interview]
Sammy : Oh my God. I just wanted to pick her up and throw her out. There's a right way and a wrong way of handling something like that and she was totally wrong.
Sammy's Girlfriend : [having witnessed the entire event] You know what? You need to go out and apologize to her.
Sammy : I'm not going out and apologizing to her!
Sammy's Girlfriend : Go out and apologize to her. Go out and apologize to her. Go out and apologize to her.