- Robert Herjavec: A good entrepreneur never takes 'no' for an answer, but a smart businessman knows when to move on.
- Kevin O'Leary: I used to sell software to mothers of children so they learn how to read and I'd say to them, "Look, if you don't buy my software, they're going to live in a gutter when they get older".
- Barbara Corcoran: Oh, that was a great sales pitch. Beautiful, beautiful.
- Kevin O'Leary: It works. We sold a billion dollars of it, Barbara.
- Robert Herjavec: That's a wonderful way to talk to children, Kevin.
- Robert Herjavec: You can always go down the road if you're willing to make the journey. It just might be a little longer.
- Kevin O'Leary: Do you know anybody else in your sphere of contacts that's ever sold an educational business for over $3 billion, do you?
- Michael Barnett - Entrepreneur: We do not.
- Kevin O'Leary: You're looking at one right here.
- Kevin O'Leary: Okay, let's have a very quick math lesson. We're going to keep it very easy, just to figure out if you'll ever make any money, okay?
- Andy Sperry - Entrepreneur: Okay. Right on.
- Kevin O'Leary: How many times does the average customer per year send back this InkFlip box?
- Andy Sperry - Entrepreneur: Industry statistics say that the average customer is going to use 7 cartridges a year.
- Kevin O'Leary: How much money per trip do we make at InkFlip?
- Andy Sperry - Entrepreneur: $8 to $10.
- Kevin O'Leary: Okay, let's say $10. That means each customer is going to make us $70 a year.
- Andy Sperry - Entrepreneur: Correct.
- Kevin O'Leary: Now here's the killer question, Andy: What is the cost of acquiring that customer?
- Andy Sperry - Entrepreneur: [nervously] That is the killer question, and I'll be honest, I don't have the answer to that, and...
- Kevin O'Leary: Wrong answer!