At the age of 40, now I head the first pilot episode I couldn't finish. It's boring, bland, and lacks ANY kind of humor that could work. I have a hard time understanding how any studio executive looked at the script, and said "Hey, yes, that's what we want!".
It's so unoriginal, that even an AI could've written it. Randall Park plays Louis Huang once again, Melissa Fumero plays Amy Santiago once again like the creators knew the show would crash into the ground right at the start, so wanted to keep the interest up by making the two main leads rephrase their most known roles.
I rarely give out 1-2 star reviews, because even bad products tend to have some redeeming qualities. Not this one though. It's unwatchable.
Not entirely related to the plot, by I used to work in a video rental during the time video rentals were going out of business (because of torrent, not Netflix at the time). The rental I worked was about as big, as the one in this series. It had exactly two employees. A guy from the other shift, and me. And at the end (in 2006), it struggled to stay open. With TWO employees. How on the Earth could a video rental work with SIX employees these days? And why?