- Councilman Pillner: But if you are ever going to hold this job, there's something you need to understand. City Council isn't about making everyone happy. In fact, every decision you make is going to make a lot of people very unhappy. We play with live ammo around here.
- Tom Haverford: Because you worked hard, this little terribly-dressed girl has a puppy. And this little puppy has a home. If Leslie's taught me anything, it's that yes, 98% of the time, this job is frustrating and you hit brick walls. But the other 2%? It's stuff like this kid and that puppy.