Knowing his insurance agent can't stand guns, Charlie leaves his in the trunk to see her in the company's HQ, which is being emptied for a move. Thus he becomes a potential hostage like the staff when a masked, armed man comes eek some vengeance. Sarah, Joe and Jesse can do little outside, as the assailant craftily cuts off communication, but decide against sending a a SWAT team. All depend son Charlie organizing a barricade, working out it's not a disgruntled fired employee but a traumatized client to focus his power of persuasion on intelligent Louis Phalen, who has a conscience, and secret weapon Rex.
—KGF Vissers