Charlotte is tired. She has worked for years on Skid Row struggling to help the people around her, but when she is forced to evict a young addict named Rose from the community center she wonders whether she is making any difference. When Charlotte later discovers Rose lying in the streets and agrees to help her one last time to make her way up to a fourth floor apartment where she is staying. While struggling to carry Rose up the stairs, Charlotte encounters people and situations that remind her of both the good work that she has done as well as the dark specter of her past.