- Dean Munsch declares that Kappa must accept any pledge. Chanel's plan to scare the pledges goes horribly wrong; the Red Devil begins wreaking havoc.
- During 1995, at a party at the house of Kappa Kappa Tau, Amy, Bethany, Coco, and Mandy find Sophia lying in a bathtub of one of the bathroon, bloody with a baby in her hands. Instead of helping, all of the sorority sisters but Amy walk out to go dance to the song "Waterfalls" by TLC. When the sisters come back, they are shocked to find Sophia dead.
In the present day, it's a new school cycle at Wallace University, but this year Dean Cathy Munsch won't let Kappa have the same system that it currently carries. The dean asks for Chanel Oberlin, the now-president of Kappa and the meanest girl of the university, to go to her office. There, Cathy tells Chanel that she thinks that she was the one who injured the previous Kappa president, Melanie Dorkess, but Chanel denies it (Red Devil did it). Munsch says that she's going to take Kappa down this year, starting by revoking their charter. Just then, Gigi Caldwell, president of the national chapter of Kappa Kappa Tau and a lawyer, walks in and says that she's not allowed to revoke their charter. Chanel then threatens Cathy and exits. The dean then tells Gigi that Kappa won't have it easy this year and Gigi tells Cathy she has a suggestion.
It's Grace Gardner's first day at college, and her father, Wes takes her in his car to the university. It is revealed that Grace's mom died when she was two. Wes begs Grace to not join a sorority, but she wants to feel closer to her mother who was part of Kappa. She convinces her roommate and new best friend Zayday to join to the Kappa sorority with her.
At the "Rush Kappa" party, Cathy makes the announcement that Kappa will be required to accept anyone who wants to become a pledge. Shocked at the news, everybody leaves except for a few. Chanel is beyond mad to see the new pledges left. She then introduces Hester, Tiffany, and Sam. Dean Munsch then introduces The Chanels to Jennifer, another new pledge who terrifies Chanel with her candle vlogging hobby.
The next day, Chanel goes to talk with her boyfriend Chad Radwell, president of the Dickie Dollar Scholars fraternity, about what happened at the party. He tells her that he is going to break up with her if her popularity decreases for having misfits in her sorority, and his best friend Boone supports his decision. This makes Chanel to make plan to scare the other girls so they quit the Kappa sorority.
Chanel tells Kappa's housekeeper Ms. Bean that she will burn Ms. Bean's face off by drowning her in a fryer. Chanel then explains that it won't be for real, only pretend and that oil won't be hot because they will turn off the machine. At a coffee shop at the campus, Pete Martinez, the barista, meets Grace and warns her about Kappa, saying that it's a dangerous house. Chanel interrupts their conversation and says to Grace that Pete got a little too obsessed with her last year and that she had to get a restraining order against him. Pete explains that he was a freshman with a huge crush on her, then accuses Chanel of intentionally leading him on.
After Chanel #2, Chanel #3, and Chanel #5 find a "creepy collage" of Chanel's face in Ms. Bean's room, Chanel decides that it's time to scare the pledges. Unaware that the fryer's on, Chanel burns Ms. Bean's face for real, causing her death. Everyone starts screaming and Grace storms out of the kitchen, intending to call the police. Chanel blackmails the other girls, except Zayday, with a trip to Cancun, Mexico, to say that Grace was the one who killed Ms. Bean if she says a word to the police. The girls then hide the dead body in a freezer, unaware that Pete is following and tracing them.
Dean Munsch is in bed with Chad after having sex, and she explains that she blackmailed him to have sex with her with academic probation and confesses that her husband left her for a 19-year-old two years ago. Chad says that he is in love with her, but she kicks him out of the room.
Grace later confesses to Pete what Chanel did, but Pete already admits that he saw them take the body and that he is the reporter of the school newspaper The Sentinel. Grace offers to be his eyes and ears inside the house so they can destroy Chanel and expose what she did. They then go to the freezer to examine the body, however Chanel and her boyfriend Chad Radwell arrive and discover the body is missing.
The Chanels are having a blood oath to promise to not say what they witnessed earlier, but Chanel #2 says she can't stay silent and goes to her room to pack her things and leave the university, but she is interrupted by Red Devil and becomes her first victim, stabbing her in the shoulder and back head. After the other Chanels discover the body, they decide to keep the body in that room until they know what to do with it.
The "Hell Week" at Kappa house begins, a week where the new pledges will prove that they are Kappa worthy by submitting themselves in terrible tasks made by The Chanels. Before their first task, Chanel and Grace leave to take a coffee to make peace between them, but nothing gets solved ultimately. Meanwhile, Chanel #3 and Chanel #5 bury the girls up to the head in the house garden and leave them alone so they can spend the night buried, but while the Chanel #3 and #5 are away, Tiffany gets decapitated by the Red Devil in a lawn mower, leaving the other girls screaming horrified.
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