- Dr. Shaun Murphy: Do you think he's complicated or confused?
- Dr. Jared Kalu: Dude, you've got to quit calling her a "he". We're never going to win this competition with you disrespecting our patient. Don't they have transgender people in Wyoming?
- Dr. Shaun Murphy: Okay. Transgender patient care was not part of my medical school curriculum. Was it part of yours?
- Dr. Jared Kalu: No.
- Dr. Shaun Murphy: [looking at an MRI image] Quinn doesn't have appendicitis. He has testicular cancer.
- Dr. Jared Kalu: She.
- Dr. Aaron Glassman: So, this meeting is called a Challenging Patient Consultation Process. The name sucks, but there are things about it I do like. All you got to do is talk and listen and try to understand each other.
- Ty Darby: What's to understand? Ruth accused us of being child abusers.
- Quinn's Mother: And what's to discuss? We are Quinn's parents. We get to make her medical decisions.
- Ruth: What if Quinnie's better off as a boy?
- Quinn's Mother: You have no idea what Quinn has been through.
- Ruth: Every kid goes through rough patches. Every kid is confused.
- Ty Darby: Quinn has always told us exactly who she was, ever since she was three.
- Ruth: So you let Quinn play with dolls. Big deal. You don't make life-altering decisions because a child wants to be a princess.
- Ty Darby: We used to let Quinn do whatever she wanted at home. But when she went out in public, we made her present as a boy. It felt false to her.
- Quinn's Mother: She hated it. She hated herself. She became reclusive, depressed. And then a year, Quinn tried to kill herself.
- Dr. Neil Melendez: [after a friendly competition] To the victor belong the spoils. Pay up.
- Dr. Audrey Lim: [handing over a dollar bill] Oh, humility was never your strong suit.
- Dr. Neil Melendez: Thank you, Mortimer.
- Dr. Audrey Lim: Mm-hmm. Don't spend it all in one place.
- Dr. Neil Melendez: Spend it? I'm gonna frame it.
- Dr. Aaron Glassman: I heard you saved Quinn's life.
- Dr. Shaun Murphy: Jared and I did. I like her.
- Dr. Aaron Glassman: Her. So you get that she is a "she".
- Dr. Shaun Murphy: I have lots of questions.
- Dr. Aaron Glassman: Yeah, well, questions are good. Leads to awareness and understanding. And who knows, maybe even acceptance. Being a kid is tough enough, but being a trans kid? Oh, man, that's... that's off the chart. I can't imagine how it must feel to be so different on the outside than you are on the inside.
- Dr. Claire Browne: It's good to have you on board, Morgan. It's great to have another female surgeon.
- Dr. Morgan Reznick: Oh, uh, I'm sorry, you and I are not gonna be friends, hanging out, having sleepovers, braiding each other's hair.
- Dr. Claire Browne: That's not exactly where I was going with it.
- Dr. Morgan Reznick: When residency's over, the hospital's likely only keeping two of us. Shaun is Glassman's pet project, so he's in. Jared is persona non grata, so he's out. Which means every time you win, I lose. And vice versa.
- Dr. Claire Browne: Thanks for the head's up.
- Dr. Claire Browne: Why didn't you tell me Howard's labs came back? I should have been there when you broke the bad news to him.
- Dr. Morgan Reznick: So Melendez could see your touching bedside manner? It doesn't matter anyway.
- Dr. Claire Browne: Oh, it doesn't? How the hell not?
- Dr. Morgan Reznick: The poor guy's getting a colostomy. There's no way we're winning this competition.
- Dr. Claire Browne: You really have no sympathy for what Howard's going through?
- Dr. Morgan Reznick: It's a major bummer, no doubt. But we don't have time to get emotionally invested in every patient that we treat. Our job is to go in, do the surgery, and get out. Afterwards - his poop, someone else's poop - it's not our problem.
- Dr. Morgan Reznick: Toy bears, Skype with kids. You've got game.
- Dr. Claire Browne: Game? I believe the name for what I did is "basic human decency."
- Dr. Morgan Reznick: Everyone has an agenda. Sometimes it's conscious, sometimes it's not, but it's always there. And you've got this whole "queen of kindness" thing down pat.
- Dr. Claire Browne: Awfully cynical for someone so young.
- Dr. Morgan Reznick: Mm, not cynical. Just the reality of how the world works.