I actually enjoy the characters but the show is so rushed that you don't get a chance to get engaged. It leaves you high and dry. It barely starts to get interesting and then it's over. I find that frustrating!! The team seems a bit non cohesive but I like the fact that they are so kind to their clients. It is appealing to watch the "Dead Time" segments and it would be nice if there was time enough to explore the back story in more detail. Some of the trainees need more personality development. The experts that are brought in are very fascinating and I'd love to see extended scenes with them. The leader seems to be a caring individual and it would be nice to hear more details about his childhood paranormal experiences.