Don't waste your time. It's just like the 1000's of work place shows where many situations are staged, the people profiled on the show are extremely aware of the cameras on them, and they act like they aren't aware, then say or do something to make sure they get on the show. You can feel the forced drama to the point you just need to switch it off. The show is for the reality show simpleminded set and it brings absolutely nothing to what the true reality of what a 911 call center is .
Utter garbage.
Utter garbage.