This series shows how dispatchers work to help others daily through calls while also highlighting how the workers depend on eachother to get through tough calls, as they are also humans and some of the situations they have to deal with are traumatic. This shows a real life experience in the dispatch center, how workers help others and eachother. Love it! If you ever worked dispatch or triage you will instantly connect on this show, the need for the silliness inbetween calls to keep eachother on point is so true!