"Profit and Loss" begins with Three Cardassians, Professor Natima Lang and her two students Hogue and Rekelen, arrive at Deep Space Nine for repairs of the badly damaged ship. Natima was Quark's old flame during the Cardassian Occupation. Quark, still having feelings for Natima, is overjoyed to see her. Natima however, is not and behaves coldly around him - due to a minor lover's quarrel over an incident involving him using her access codes to steal money for a profit opportunity seven years ago. Even though Quark feels bad over breaking her trust and states he never meant to hurt her, Natima refuses to let him come near her heart.
It soon becomes apparent that Natima and her two students are political revolutionists - Their main objective is to free Cardassia from its militaristic government and make Cardassia a democractic society. Their honorable actions (for Cardassians) however, makes them fugitives - And they are on the run from the Cardassian Central Command. Realizing that his love may be in jeopardy, Quark manages to bargins with Hogue and Rekelen (who are the main targets of the Cardassian Central Command) to convince their professor to stay on the station with him in exchange for an illegal yet vital cloaking device for any means of escaping the station alive.
In a scene reminiscent to that of "Casablanca", Natima tries to get Quark to give her that cloaking device, but Quark refuses, not willing to lose her again. However, it is only after Natima accidentally stuns Quark with a phaser in an attempt to get him to give her the device by force, when Natima finally drops her icy facade and reveals her love for him. Their romantic moment is rudely stopped when Natima is arrested with her students. Now, Quark has to find a way to save the woman he loves and help her two fugitive students get away from the Cardassian military.
Although producers Ira Steven Behr and Michael Piller disliked this episode, I have found it an intriguing science fiction love story. Pairing a Ferengi and a Cardassian up as lovers was a very interesting and original idea that surprisingly works well with the Star Trek theme of inter-species romantic relationships. It was surprising yet fun to see the usually cantankerous and greedy Quark to be so in love with someone that he is willing to give up everything - even his bar - to be with her. This episode proves that deep down underneath the rough sometimes callous exterior, Quark has a good heart - and it really, really shows.
I felt that this episode was one of the predesessors of the "Serious Ferengi episodes" featured later in the series.
Armin Shimerman's performance as Quark was stellar as he manages to bring out the gentle, compassionate even noble side of his character - while still keeping in touch with Quark's glib, fiesty attitude. One could tell that Shimerman was giving his all in bringing out the passionate side of Quark, especially in the scene where he explains to Odo why he didn't admit his intentions to let Natima and her students free were based on his love for her earlier, simply because he thinks Odo would not understand anything about love (Which of course is proven wrong later in series where Odo develops romantic feelings for Major Kira). This episode really shows that cynical, greedy Quark is indeed capable of loving someone other than latinum, and that he does have love in his heart (i.e. When he first sees Natima on the Promenade, Quark literally bulldozes his way out of the crowded bar just to see her.)
Andrew Robinson, who plays the Cardassian exile/spy/tailor, Garak, provides important character development in his character's performance. The conversation between Garak and Quark over Cardassian radicalism against the Central Command, using fashion terms as personifications of the serious repercussions that might happen to Natima if her students "go out of fashion", is deep and intense. In the end, Garak decides to act for the future of Cardassia by shooting a Cardassian Gul who was using him to secure the whereabouts of the fugitives. Garak and Quark did some good deeds out of love for someone/something (Quark let Natima Lang leave the station because he loved her, and Garak shot the Cardassian Gul who lied to him because of his nationalistic love for Cardassia).
Mary Crosby was remarkable as Quark's leading lady, Professor Natima Lang. It was incredible to see the progression of Professor Lang's character development and "layers", from telling Quark to never speak to her again to apologizing for her cold treatment towards him and admitting that she still loves him. In the end however, it is her love for Quark that makes her decide that it is best for her to leave rather than stay with him - with the promise that she will return to him after her revolutionary work to better Cardassia is done. I felt that Natima Lang was an incredible, dynamic character who deserved to be featured in another Star Trek episode, so we can see if she does keep her promise to Quark (But I guess we'll never know). This episode proves that Natima Lang is a true woman who brings the best out of Quark and she is certainly a strong female character who deserves more or just as much credit as Grilka from "The House of Quark".
This episode is truly for those who love Science fiction, romance stories and revolutionary drama.
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