Tue, May 9, 2017
A passenger arrives from Doha on the way to Dublin, but his final flight of the journey has been booked from Gatwick, almost 40 miles away. Meanwhile, engineering apprentice Matt heads out onto the runway to calibrate the arrival lights and gets closer to a 747 than he thought possible. There is a massive new arrival in the shape of a brand new Boeing 787 Dreamliner, with senior first officer Dave flying to Seattle to collect the new aircraft. Finally, the airport's dedicated fire brigade extinguish a fire on a 747, but fortunately it is just a drill.
2017
Passenger Experience Managers battle a language barrier to get 72 Chinese tourists to their connecting flights to Lisbon, but a problem arises when the group gets split in two and there's only one translator. Elsewhere, two of the Metropolitan Police's dedicated sniffer dog unit, Buster and Paddy, who search for explosives in the airport, are put to the test on a training exercise. Finally Water Services Engineers pull the short straw and have to clean a sewage tank - at midnight. But hunting for a sewage leak in the 500-mile labyrinth of pipes under Heathrow is no easy task.