911 Crisis Center (TV Series 2021– ) Poster

(2021– )

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9/10
An actual review
shelliiaae3 May 2023
Warning: Spoilers
****READ very end for a scary problem I realized is a common issue. I promise you'll be shocked****

Ok! I should state first, I HATE reality TV. The last time I watched any was when BigBrother & Survivor FIRST aired back in like, 2001ish.

This show, something about it just hooked me. Obviously it's a given that it's not staged. Sure, I'm positive that the producers edit things to appear certain ways, but those taking calls are legit. I know one of them, (Elizabeth Schoefield aka Libby) and this is their actual jobs.

I think what really keeps me watching is a few things.

1- I'm watching it season by season on Peacock (I don't think I'd be able to handle a 21 min show w/ commercials)

2- This is HUGE for me, they DONT go into the personal lives, changing settings to outside of the station AT ALL. I personally hate those shows. All I'm here for is the action, baby!

3- There is no, 'previously on...' that we have to sit through every time. In fact, there's not even an intro!! It jumps right in!

Each episode typically follows a format of 3-5 calls. Usually 1 more ridiculous type silly one (woman calls & says a turkey is in her yard, or another says a 100 pound raccoon is in hers lol) & then your dramatic call near the end. And usually starts around 5:20AM & goes through the night. So 1 episode is usually 1 day. It's a decent enough format. I usually don't like shows that try & balance multiple stories (I. E "I survived", 48hrs etc) but obviously being a call center, it has to, & it flows smoothly due to each call being around 2-4 minutes, & they're never interrupted, they do start to finish on each call.

Honestly, the show is just good. It's largely a female driven staff, I don't care either way... but yeah. Most (I explain 'most' below) are great people, you can tell them do love their jobs, & honestly... they're really not overreacting or overselling themselves or reactions for the camera at all IMO. They react like regular people, that's because the calls aren't staged, so they can never know what's coming.

The staff, generally speaking I enjoy all of them with the exception of Matthew (the big white guy) .. in season 2, a very minor prank about a squirrel is played on him, & his reaction really opened my eyes. I got a vibe that, 'this guy is ok if he's not in a position of authority... but if he had it, he would be an absolute nightmare'

Everyone else is great.

I also have come to notice something that is really getting to me... the detectives in this community seem to be absolutely useless. Why? Because suspects are 95% of the time NEVER found. 7 episodes into season 2... ONE person was caught, & it's because he stayed to continue to cause issues. This wouldn't be such an issue if these episodes weren't revolving around serious issues. I'm talking about, shootings, brutal DV, armed robbery & more... & every update says either, 'suspects still at large' or 'unknown'! This is unbelievable.

If you'd say, 'cut them some slack..' let me give you an example:

Woman calls in... says another woman THAT SHE KNOWS tried to shoot her, & if CURRENTLY chasing her with her car, STILL SHOOTING AT HER... the exact locations are known, the suspects NAME is known, the exact car she's in is known... & finally... if you can believe this... the victim drives (while being shot at still) TO THE LITERAL POLICE STATION... crashes... CAR CATCHES FIRE IN THE PARKING LOT... the dispatch looks up the suspects info, find her registration & the works....&.... Wait for it....

.... 'THE SUSPECT WASNT CAUGHT, & HER LOCATION IS UNKNOWN'....

LOLOLOL!!! WHAT!!!?!?!?!?!!? She literally just chased the woman to the actual police station shooting at her, you have all of her info.... & somehow she's able to escape & evade capture!? Hahaha!!!!! I lost my mind. If I even came to notice this odd issue constantly... then obviously it stands out.
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10/10
Great series
michellerose-9648221 July 2022
This series shows how dispatchers work to help others daily through calls while also highlighting how the workers depend on eachother to get through tough calls, as they are also humans and some of the situations they have to deal with are traumatic. This shows a real life experience in the dispatch center, how workers help others and eachother. Love it! If you ever worked dispatch or triage you will instantly connect on this show, the need for the silliness inbetween calls to keep eachother on point is so true!
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10/10
Excellent New Series
ctelbako8 November 2021
This new series approaches crime and emergencies from the viewpoint of the people working in a 911 crisis center. In the first episode we meet several of the dispatchers and see them dealing with difficult situations. It's easy to like these people, and we do find ourselves getting involved in the problems they are dealing with as they take calls. This different approach to storytelling is refreshing. I look forward to seeing more series episodes.
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10/10
Love it!
elvsme8 November 2022
This series has me on the edge of my seat at times and at others it has me laughing my ass off. I know 911 calls are scary and obviously difficult and I can't imagine how much anxiety each of these dispatchers have when they're picking up the phone to these situations but they still manage to remain light-hearted and talk to each other. It is so nice to see this little family of dispatchers, their snarky comments and quick wits to each other reminds me of my family. To be honest these people are so good at what they do I'd feel safe if I knew when I call 911, that I was calling one of them. They do such a hard job, and yet they manage to stay human, it's wonderful to see. The way they focus on different people in each episode helps the audience get to know the dispatchers at work more and it's nice to see how different people work with different people. I think this is one of my favourite shows ever, cause I love watching things like Station 19 and The Resident but I'm not great with seeing blood so this is like perfect, I am glad I chose to watch this series, I can't wait for more to come out!
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10/10
ACTUAL reality show without BS
beachlovingcas26 March 2023
The show features an actual 911 call center and the employees working there. The characters are genuine and adds to likeability. Each episode involves a small time period, like a holiday weekend or the happenings around a full moon. Calls range from ridiculous, not 911 worthy, to serious car accidents,and shoot outs. When calls come in, it reveals how things come together, with the start of the phone call. The small group of employees in the room work together to quickly get needed information, ascertain the services needed and provide support as needed. A true, UNSCRIPTED, reality show, exposes raw emotions in real time. It is a very interesting look into emergencies.
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1/10
not a fan
disneybuff-1183419 September 2022
Not a fan of this series. I watched several episodes of the first season. But began changing the channel whether it was on. The operators seem to put on a phony presence of added drama for the camera's. They do not appear completely genuine. Their side chatter and reactions they have about some callers is often unprofessional & better to be left behind closed doors rather than out in the public eye. They should be ashamed to let the public see and hear how they make fun of callers. I enjoy watching the Oxygen channel but become very disappointed when I see it on the schedule and change the channel immediately.
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1/10
Your standard "Real" show. It's garbage
acdc_mp37 January 2022
Don't waste your time. It's just like the 1000's of work place shows where many situations are staged, the people profiled on the show are extremely aware of the cameras on them, and they act like they aren't aware, then say or do something to make sure they get on the show. You can feel the forced drama to the point you just need to switch it off. The show is for the reality show simpleminded set and it brings absolutely nothing to what the true reality of what a 911 call center is .

Utter garbage.
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4/10
Just Ok
coppo2415 November 2021
I was excited for this show be Asmus I really like Emergency Call on abc but somehow it's a lot less interesting to me. I don't know if it's the calls or the dispatchers but it's just not as good and seems forced.
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1/10
Comedy?
Oldschooldoom6 December 2021
I don't understand, is this show trying to mock legit 911 operators? LOL, I had to turn it off half way through the pilot.

So glad I don't live in that area of Ohio.
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1/10
Unprofessional call handlers trying hard to be reality " stars "
radamsenior9 July 2022
The call handlers on this show would not be employed anywhere outside of the US. They are rude, pass remarkable and VERY unprofessional in their attitude to callers. Everything that does not DIRECTLY impact the police is treated with disdain. On one show a caller reports noise directly over his house, something hovering and " growling ". Now, ridiculous as that may sound to us, any call to a 911 centre, to idiot people who are not on the scene and have, as yet, no clue to what is going on SHOULD be at the very least be treated with respect. This could be a caller with mental health issues. Like the numerous callers reporting " strange lights in the sky, who are similarly rudely commented on by the imbecilic call handlers. NONE of these people would be employed in such a job in the UK or Europe. Want to know what is intrinsically wrong with America? Watch these self centred idiots.
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1/10
Very rude and unprofessional
serenamichael11 October 2022
This show is terrible. To make fun of callers that have legit emergencies is absolutely ridiculous. Whoever is in charge of this show and the operators should be ashamed of themselves to allow this on national television!! They make fun of callers, mock them and they are very rude to callers as well. Every single one of you should be ashamed and I hope you get the life you all deserve!! They all need more training and apparently need to go back to kindergarten where they are taught manners and respect. Your mothers should be ashamed of you as well!! Pathetic. How would yall feel if someone in your family was treated this way?
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1/10
Terrible the Nancy dispatcher
lisb-8645013 November 2022
Horrible lady not taking kidnapping seriously I can't believe this is on TV this is disturbing and sad. These woman at dispatch center are horrible and have bad attitudes. Every call should be taken seriously and then they tell people on TV that the caller shouldn't have called because they were drunk. You don't say things like that on TV. Do your job people! I don't care about there lives either. Watching them get married ECT. Who cares. There not heros! All of the woman in here taking calls act like they don't want to be there, it's gross. Can't say enough bad things about this show. Please remove from tv.
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